Employee engagement through communication
According to the research, higher organizational productivity and profitability have been linked to employee engagement, among other positive outcomes; nevertheless, there is a dispute in the literature on what constitutes employee engagement and how employees really practice it (Schroeder & Modaff, 2018).
Since it supports organizational effectiveness, internal communication is a requirement for organizational success, The research specifically looked at the relationship between employee engagement and constructs like participative organizational culture, supportive communication climate, participative leadership communication, quality and reliability of the information, two-way asymmetrical communication, and two-way symmetrical communication, The results highlight the critical role that internal communication plays in achieving employee engagement (Mbhele and De Beer, 2022).
Figure 1: Employee communication
According to figure 1, employee communication will be successfully completed when there is proper communication among employees, and it should be trustworthy, need to set an objective of the plan that the management or organization is going to implement. When the change vision is visible, communication can be done without criticism from the employees. Also, proper communication can be leading the positive thoughts from employees.
The writer has attached to the Sri Lankan largest network telecommunication company. The organization’s Leaders' and managers communication taken a most prominent place as that is a top internal communication factor that statistically correlates to employee engagement. The tone for employee communication is set by managers. Managers and leaders must therefore be the ones to start conversations and set an example for others, this can entail informing staff members about changes to company strategy, company news, or new projects (Firstup, 2021). Through effective employee communication, great leaders can motivate and unify their workforce.
For example, when the processes or KPIs change in the organization, management communicates the changing process to the employees effectively. proper communication can lead to any kind of changes within the organization and those can be achieved smoothly. Employee engagement is only attained when an engaging work environment is created and the employee decides to work on it, as it is believed that employee engagement is a shared obligation between the management and the employee (Sköld, 2019). Internal communication is speedily gaining importance in organizations, as employers are realizing its positive effects and its impact on the long-term productivity and progress of organizations.
In conclusion, unfortunately, many business leaders and managers fail to realize the importance of effective employee communication. The importance of employee communication cannot be understated. An employee communication plan must be created by Management with the specific demands, objectives, and pain points of the business in mind if it is to have the greatest impact.
Reference list
Abhisek Gupta (2017). Employee communication. [online] Available at: https://www.slideshare.net/AbhisekGupta6/employee-communication-71948466 [Accessed 10 Nov. 2022].
Firstup. (2021). What is employee communication and why it’s more important than ever. [online] Available at: https://firstup.io/blog/what-is-employee-communication-and-why-its-more-important-than-ever/.
Schroeder, S. and Modaff, D.P. (2018). Exploring employee engagement through communication. Qualitative Research Reports in Communication, 19(1), pp.35–43. doi:10.1080/17459435.2018.1468807.
Sköld, M. (2019). Employee perspective on communication and engagement. [online] Luleå University of Technology. Available at: http://ltu.diva-portal.org/smash/get/diva2:1335082/FULLTEXT01.pdf [Accessed 10 Nov. 2022].
Hi, Good content. Further, This positive relationship between recreational and entertainment activities and job satisfaction can be explained with the help of various theories that symbolizes what motivates and energizes individuals. These theories include David McClelland's Three Need Theory, Abraham Maslow's hierarchy of needs theory and Frederick Herzberg's two factor theory (Pattanayak, 2005)
ReplyDeleteYes, Wasana agreed with you. Further, Frederick Herzberg, a prominent management thinker, once remarked, "If you want someone to do a good job, give them a good task to do"(Strouse and Wexley, 2022).
Deletea good article,Team members are able to communicate with one another thanks to communication. A manager should be the first to forge connections between the team members of the organization through extensive and effective communication. The organization's activities are displayed accurately in communications (Bucata & Rizecsu, 2017).
ReplyDeleteThank you for commenting and Dehara and I'm agreed with you. Effective workplace communication creates a healthy work environment, guarantees that people have the knowledge they need to perform well, and gets rid of inefficiencies, Information should be accurately communicated in effective communication while preserving or enhancing interpersonal relationships (Coursera, 2022).
DeleteA good article on a relevant area Ann. Similarly, Zajkowska (2012) points out that, good communication becomes the building blocks of partnership relations with employees. She goes to explain that the role of the persons responsible for the communication process should be to support action in accordance with the principles of openness and accountability in order to build trust in employees.
ReplyDeleteThank you Nelushan for adding the valuable points. Also, Effective workplace communication can reduce unneeded issues and encourage improved performance, The ability to communicate effectively in the workplace can boost overall productivity, and establish a strong team, Employees will be more interested in cooperating more and coming to the best solution jointly if they discuss with one another and take into account the opinions of others (Efectio, 2020).
DeleteVery well said. According to Welch, 2011, one of the key determinants of employee engagement is internal communication. Moreover, it showed that organisations that communicate effectively are four times as likely to report high levels of employee engagement as organisations that communicate less effectively (Iyer & Israel, 2012).
ReplyDeleteYes Nirosha, Agreed with you. Bring leaders, partners, and workers together to focus on internal tactics that increase engagement and productivity by starting the proper discussions within the organization, It should be encouraged for employees to submit their thoughts and comments. This increases their sense of value and attention, which encourages participation, Employees that are actively involved in their work are motivated to put in more effort and produce higher-quality work (Herman, 2022).
Delete