Developing and Sustaining Employee Engagement

 

The sustainability of engagement activities is improved by developing and maintaining management functions that support employee engagement and by training managers to use those functions with an emphasis on control (Conkright, 2015). In today's extremely competitive and dynamic corporate world, employee engagement is becoming vastly and critically important, A motivated workforce provides their time and energy to the organization's success, which is a crucial asset, Employees who are strongly immersed in their work with a lot of enthusiasm and performance are considered to be engaged, They are also physically, cognitively, and emotionally linked to their organization, They frequently go above and beyond the terms of the work contract (Rana and Chopra, 2019).

 

Organizations can support their employees by giving them the chance to grow in their careers by funding their formal higher education while they are still employed, Employees must be given a variety of jobs, roles, and responsibilities. Employees have the option to switch from their regular work profile to another position, giving them the chance to expand their knowledge and acquire new abilities (Rana and Chopra, 2019).

 

Figure 1: Developing And Sustaining Employee Engagement

 

 

 Source : (Simran, 2022)

The writer currently working on the largest telecommunication network in Sri Lanka. The organization’s management has identified the above-mentioned (figure 1) points and provided support to the employees very effectively and those can supportive to reach the organization's goal and employees' personal improvement. Writer’s attached organizations’ Non-voice team managers annually go through each and every employee's actual performance and select the top 3 best performers of the year and selected employees will receive certificates with considerable cash prizes. Apart from that, a work hard performers are rewarded with certificates and gifts. 

 

Employees with higher years of work experience tend to have a strong sense of alignment with employees’ roles and jobs assigned. The employees have high sense of purpose and achievement on the personal and professional front that maintain them engaged. Employees see their long association as recognition of their contribution to the organization-building process and feel proud to be part of the growth and success journey of the organization.

 

The organization’s HR team has opened more opportunities to grow the employee's skills and build up the relationship between higher management and internal teams. This will be highly supportive to grow the employee's personal skills and future path.

 

Further, to increase employee engagement levels, employers should give careful thought to the design of engagement initiatives (SHRM, 2019). As HR professionals consider implementing or changing strategies or programs to boost employee engagement, the HR team should do the below:

l Make sound investments

l Create an "engagement culture

l Base investment decisions on sound data

(SHRM, 2019)

 

In conclusion, the organization’s management and the responsible team should understand that each and every employee is playing a huge role in their job scope and the management team should provide more opportunities to grow their self equally based on their performances. The management should identify the weakness and create a supportive environment and flexible culture is important within the organization as then the organization can develop and sustain employee engagement in a proper way.

 

Reference list

 

Conkright, T.A. (2015). Using the Four Functions of Management for Sustainable Employee Engagement. Performance Improvement, 54(8), pp.15–21. doi:10.1002/pfi.21506.

‌Rana, S. and Chopra, P. (2019). Developing and Sustaining Employee Engagement. Advances in Human Resources Management and Organizational Development, pp.142–164. doi:10.4018/978-1-5225-7799-7.ch009.

 

SHRM (2019). Developing and Sustaining Employee Engagement. [online] SHRM. Available at: https://www.shrm.org/resourcesandtools/tools-and-samples/toolkits/pages/sustainingemployeeengagement.aspx.

 

Simran (2022). Developing And Sustaining Employee Engagement. [online] Available at: https://mantracare.org/employee-wellness/sustaining-employee-engagement/ [Accessed 15 Nov. 2022].