Employee entertainment and satisfaction
In order to be productive at work, employees must have fun, and happy employees are productive employees, the definition of a happy workplace is one where employees are more dependable and effective, As employees enjoy going to work, absenteeism and tardiness rates are minimal, Fun is a type of medicine that, when taken by employees, boosts their morale, productivity, and excitement, lowers complaints of boredom, and, most importantly, makes them happy both on and off the job (Kamalan and Sutha, 2018). Moreover, How content a person or employee is with their job is referred to as employee satisfaction, Employee job happiness may be explained in three different ways: through teamwork and its appreciation, team lead to support, and employee work-life balance, If a person is happy in their position, there will be fewer mistakes made in their work, which will improve the output's quality and boost client loyalty (L, 2022).
Additionally, activities like games, competitions, festivals, and celebrations of different occasions, are conducted by organizations to gauge how happy employees are with their jobs (Shujat, 2011).
The writer is currently working in the largest network telecommunication in Sri Lanka and this organization is conducting various events and programs for employees' entertainment and satisfaction. The organization has identified that employees have to work in a very rush/stressful job role and arranging these kinds of events will make them relieve stress. Every year the organization will arrange GSD night the appreciate the employees who performed well during the last year and award them, Also, after the convention, all the staff can be enjoyed the party. Also, the HR team is organizing annual cricket matches, carom tournaments, and singing/ Dancing competitions for employees' entertainment and satisfaction. Further, HR is organizing Friday games each and every Friday for the employees who are working from home and the office. The HR team and Management team is looking a for an opportunity to organize a different kind of events as both teams to wants to take off the employees from the monotonous life the employees are going through in the organization. Since the writer is working telecommunication industry, the organization should work 24/7 days. Even if it is hard to participate all the employees at once, the HR team managed the all situation very smoothly and makes arrangements to participate in at least one event for employees.
Moreover, Employee turnover was significantly influenced by employee satisfaction since unhappy employees are more likely to leave their positions, The findings show a significant and favorable correlation between human resources practices and work satisfaction, However, there is a strong negative correlation between work satisfaction and turnover and human resources practices (Mumba, 2022, p.56). According to the research done by (Mumba, 2022, p.56), the connection between job satisfaction and turnover intention was assessed using information from 40 Vodacom Tanzania employees (senior and junior inducive), the likelihood of turnover was found to be directly inversely correlated with job satisfaction, these findings suggest that there are two methods to improve the impact of job satisfaction on turnover: when employees find alignment between their occupations and their sense of self, and when engaging in such activities increases their overall job happiness.
In conclusion, The most essential factors in maintaining employees’ interest include appreciation, entertainment, education, growth opportunities, openness, and autonomy. Employee engagement programs should start with these cornerstones. Therefore, each engagement program should build on these fundamental human needs.
Reference list
Kamalan, K. and Sutha, J. (2018). Influence of Fun/Entertainment at Workplace on Employee Performance in Sri Lankan IT sector. [online] ResearchGate. Available at: https://www.researchgate.net/publication/322340840_Influence_of_FunEntertainment_at_Workplace_on_Employee_Performance_in_Sri_Lankan_IT_sector [Accessed 1 Dec. 2022].
L, A. (2022). A Study of Employee Job Satisfaction in the section (OFS Company). Global Research Journal. doi:10.57259/grj4854.
Mumba, S.C. (2022). To examine the relationship between job satisfaction and employee turnover. [online] Silvanus C Mumba, p.56. Available at: https://www.academia.edu/9277590/To_examine_the_relationship_between_job_satisfaction_and_employee_turnover [Accessed 1 Dec. 2022].
Shujat, S. (2011). EFFECTS OF RECREATIONAL AND ENTERTAINMENT ACTIVITIES ON EMPLOYEES JOB SATISFACTION: A CASE STUDY. IBT Journal of Business Studies, 7(1). doi:10.46745/ilma.jbs.2011.07.01.02.
Agreed Ann, In the context of the service industry, customer satisfaction typically depends on the employees‟ performance. Therefore, organizations are giving more autonomy, employee empowerment, and knowledge sharing in order to support employees‟ and try to increase the employees‟ perception of support work climate (Kamalan & Suthra, 2017). Recreation can be defined as an activity that a person chooses to do for relaxation and amusement and to get energized. It not only stimulates and motivates individuals but also refreshes them to perform their day-to-day activities with maximum thrive and energy (Shujat et al, 2011).
ReplyDeleteHi Sachini, Thank you for commenting. I'm agreed with you. Further, Improving customer satisfaction not only raises company profits, but also facilitates company development (Dubrovski, 2001). Customer and employee happiness both have a significant impact on an organization's performance, Employees are the company's internal customers; they are happy with the existing working environment and are eager to work with the company to achieve its objectives (Chen et al., 2006).
DeleteGood article Ann, adding to the above Now, in recent years, efforts have been made by managers to create a more permanent and enduring motivation for all the employees. This can be achieved by modifying the culture and working environment of the company (Huffmon, 2011) She (ibid) further elaborated that this approach can bring benefits for the employees, customers and the company. Research shows that when employees are satisfied with the job and the work environment, it is estimated to bring an increase in operating income by at-least 19% (Cheema et al., 2011) .
ReplyDeleteHi Wasana, Thank you for commenting and totally agreed with you. Further, the employee's level of job satisfaction and the external and internal influences that influence his decision to stay or go are the two key factors in this situation, achievement, recognition, responsibility, growth, and other factors relating to an individual's motivation in his profession are reasons for job satisfaction (Flowers and Hughes, 2014).
DeleteGreat article. Many businesses fail to understand the importance of working environment for employee job satisfaction and thus face a lot of difficulties during their work. Such organizations are internally weak therefore unable to introduce innovative products into the market to outshine their competitors (Aiken, Clarke, & Sloane, 2002).
ReplyDeleteHi Pushpa, Yes. I'm agreed with the comment. These types of organizations are considered as internally weak, Since employees are a key component of a successful business, it is imperative to accommodate their needs and provide a safe working environment, A better work environment guarantees great results, Organizations must provide better working conditions for their staff members to keep them out of circumstances that reduce productivity., additionally, it enables the workers to reach their maximum potential (Taheri, Miah and Kamaruzzaman, 2020).
DeleteGreat article Ann. Also, Locke (1969) defined employee satisfaction as “the pleasurable emotional state resultingfrom the appraisal of one’s job as achieving or facilitating the achievement of one’s job values.
ReplyDeleteYes agreed with you Manodya, In addition, Employee success and sense of accomplishment at work are indicators of employee satisfaction, Employee happiness refers to having a job that one enjoys, performing it effectively, and getting paid for it, The health of an organization and its labor relations both depend on employee satisfaction, additionally, it has an impact on a number of workplace behaviors, including turnover, accidents, and absenteeism (Deepak and Raverkar, 2021).
DeleteInteresting topic Ann.
ReplyDeleteEmployee Engagement, can be simply defined as the extent to which an employee is committed to the organization and how much he /she is willing to contribute to achieving the goals of the organization and the extent to which they are ready to contribute to the continued success of the organization. Macey & Schneider (2008)
Agreed with you Dulakshi and thank you for adding a valuable point. Every organization recognizes the value of goal setting, but setting goals is not enough, It is crucial to align team goals with organizational goals and employee goals with team goals(Ryba, 2021). However, when there is fairness in decision-making, support from management, and favorable working conditions, employees feel appreciated, Employees like it when an organization voluntarily decides to provide them with moral and practical assistance, keep them informed, and treat them with respect, Support from supervisors is a particularly crucial component because, whether or wrongly, the attitude of the organization is assumed to be reflected in the behavior of the management (The Return to Work Knowledge Base, 2007).
DeleteNicely Written Ann,Further,Leadership has a significant and positive impact on employee satisfaction and performance. This can be interpreted to mean that leadership factors are becoming increasingly important and necessary for organizations to achieve job satisfaction. Leadership entails being able to direct, mobilize, and influence employees in order to continuously improve job satisfaction in carrying out their primary tasks and functions in the workplace (Paais & Pattiruhu,2020).
ReplyDeleteAgreed Safiya, The ability to work with the employee until they are capable and competent enough to perform jobs with little oversight in the future is a major benefit of supportive leadership, this fosters the establishment of a successful and devoted team that can produce positive outcomes for business growth (Lowe, 2019)
DeleteAnn, good start to the content. And I'd want to add that there are a lot of drawbacks to working somewhere that isn't stimulating and thriving. Without a motivating and interesting work environment, a company will not be able to draw in the best and most qualified candidates(Cheema et al., 2011). Due to the higher workplace turnover rate, the company will be responsible for the costs associated with hiring new personnel(Cheema et al., 2011). High absence rates and an increase in work-related complaints are to be expected(Cheema et al., 2011)The employees' physical and mental health will suffer as a result of such an atmosphere. For the workers' families as well as for themselves, it will be catastrophic(Cheema et al., 2011).
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